Coverage· Apple· Published Sep 24, 2026

Apple expects iPhone 18 Pro reboot fix to arrive early next week

Apple told 9to5Mac that a software update for the iPhone 18 Pro and Pro Max rebooting issue is in development and expected early next week. No release date or version was specified.

Coverage

DNA Brief

Signal Summary

The report says some phones freeze and reboot after a failed Face ID attempt, though the issue does not appear to affect every user. Its author reproduced it on an iPhone 18 Pro while trying to open the Passwords app: the phone stopped responding to touch and hard-rebooted seconds later. Some customers had tried exchanging their phones with Apple.

Why It Matters

Some customers have tried phone exchanges to address the fault, while Apple is preparing a software-based remedy. The timing and version remain unspecified, and the report does not establish whether the update will resolve every case.

Evidence

Start with the primary evidence, then review supporting sources and context.

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Primary Evidence

1
  • 9to5MacDocumentOriginal

    Apple says software update to fix iPhone 18 Pro rebooting bug is coming next week

    Benjamin Mayo

    “On Monday, we reported on an issue where iPhone 18 Pro and iPhone 18 Pro Max users were seeing their phone freeze and reboot following a failed Face ID attempt. To us, it appeared to be a software glitch rather than an inherent hardware fault.…”