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官方來源· Anthropic News· AI· 發布於 2026年10月1日
巴克萊擴大 Claude 部署，涵蓋全球營運與軟體工程
Anthropic 表示，巴克萊將擴大與 Anthropic 的合作，把 Claude 用於更多營運流程；銀行預期 Claude Code 到 2026 年底將觸及半數開發人員，並於 2027 年涵蓋多數軟體工程師。
完整報導
Anthropic 於 2026 年 10 月 1 日宣布，巴克萊正擴大雙方的策略合作，將企業級 AI 系統整合至全球營運。巴克萊預期，Claude Code 到 2026 年底將由半數開發人員採用，並於 2027 年擴展至多數軟體工程師；用途包括加速軟體開發、更新舊有系統及改善營運效率。
公告也列出已投入使用的案例。巴克萊的 Colleague Knowledge Assistant 自 2025 年上線，透過 Claude 協助員工查找資訊；超過 16,000 名員工已採用，累計處理逾 100 萬次搜尋，服務對象涵蓋逾 2,000 萬名英國零售銀行客戶。在 Global Markets 部門，Claude 模型協助分類、補充及分派客戶詢問郵件，平台每日處理約 12 萬封郵件。巴克萊表示，相關 AI 應用設有治理、安全控制與人工監督。
為什麼值得注意
公告呈現 Claude 在同一家大型銀行內的兩種實際用途：支援員工查詢客戶資訊，以及處理 Global Markets 的大量郵件；同時，工程團隊的採用目標提供了合作擴展規模的明確指標。這些數字描述的是採用與處理量，並非公告所稱的成效提升幅度。
來源證據
先看主要證據，再查看佐證來源與來源脈絡。
主要證據
1Oct 1, 2026 Announcements Barclays scales Claude to upgrade operations and improve client experience
Anthropic News
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